Privacy Policy
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Privacy Policy - ALTOP Industries
ALTOP Industries (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.altop.com, fill out contact forms, or interact with us through digital platforms.
Information We Collect
We collect information to provide better services and support to our customers, dealers, and visitors.
A. Information You Provide Directly
• Full Name
• Email Address
• Phone Number
• Institution / Organization Name
• Designation
• Location / City
• Product Interest (Podium, IFPD, Sliding Board, Kiosk, etc.)
• Any additional information you voluntarily provide
B. Information Collected Automatically
• IP Address
• Device Type
• Browser Type
• Pages Visited
• Time Spent on Website
• Referral URLs
• Cookies and Tracking Technologies
C. Information From Third-Party Platforms
We may receive information from:
• Meta (Facebook / Instagram Lead Ads)
• LinkedIn Lead Forms
• WhatsApp Business
• Google Ads Lead Forms
How We Use Your Information
We use your information for the following purposes:
A. Communication & Support
• Responding to inquiries
• Providing product details or quotations
• Scheduling demos or plant visits
• Customer service follow-ups
B. Sales & Business Development
• Lead generation for our products
• Assigning inquiries to authorized regional sales managers
C. Marketing & Promotions
• Sending catalogs or brochures
• Product launch updates
• Event and exhibition communication
• Personalized ads and retargeting
D. Website Improvement
• Website performance monitoring
• User experience improvement
• Security enhancement
How We Share Your Information
We do NOT sell your personal data.
We may share your information only with:
A. Internal Teams
• Sales Team
• Customer Support
• Technical & Product Team
• Tender / Execution Team
B. Authorized Service Providers
• Website development partners
• CRM & WhatsApp automation tools
• Lead management software
• Advertising & analytics platforms (Google, Meta, LinkedIn)
C. Legal Requirementsding Text Here
If required by law or government authorities.
Data Storage & Retention
We retain your information only for as long as necessary to:
• Fulfill business purposes
• Provide customer support
• Meet legal and regulatory requirements
Your data may be stored in:
• Secure CRM systems
• Website backend
• Encrypted servers
• WhatsApp Business API (if enabled)
Cookies & Tracking Technologies
We use cookies and tools such as:
• Google Analytics
• Facebook Pixel
• LinkedIn Insight Tag
These help us:
• Understand website usage
• Improve performance
• Display relevant advertisements
You can disable cookies through your browser settings.
Your Rights
Depending on applicable laws, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Opt out of marketing communication
• Withdraw consent anytime
To request any of the above, email us at: [email protected]
Security Measures
We take reasonable technical and organizational measures to protect your data against:
• Unauthorized access
• Data alteration
• Disclosure
• Misuse
However, no online system is 100% secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
Children’s Privacy
Our services are intended for institutions and adults.
We do not knowingly collect information from children under 16 years of age.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
ALTOP Industries
Unit No. 1 & 2, Siddhi Square Industrial Park
NH-8, Sativali, Vasai (E), Maharashtra – 401208